Wayne came out to give me a quote for waterproofing one room in our basement where we were getting a little bit of water that would collect on the floor. He did not try to sell me his complete basement drain tile system but instead took the time to diagnose the problem as coming from the bay window above the basement. He then took the time to show me where he believed the water was coming in and explained that we could most likely cement the loose mortar and make the repairs to the window ourselves. This would save us a lot of time and money tackling the issue this way first to see if a simple repair to the leaky basement window would fix our water problem. I really appreciate Wayne being honest and seeking to help us resolve our problem simply and reasonably. His honesty and desire to help instead of just make a sale will ensure that I'll call him first if I ever do have a major water problem in my basement. It is nice to know that honesty is still alive and well! Wayne was great.